antare 'anugraha,' bāhye 'upekṣāra prāya'
bāhyārtha yei laya, sei nāśa yāya
antare—within the heart; anugraha—mercy; bāhye—externally; upekṣāra prāya—like neglect; bāhya-artha—the external meaning; yei—anyone who; laya—takes; sei—he; nāśa yāya—becomes vanquished.
Śrī Caitanya Mahāprabhu was actually always merciful within His heart, but He was sometimes externally negligent of His devotees. We should not be preoccupied with His external feature, however, for if we do so we shall be vanquished.
Link to this page: https://prabhupadabooks.com/cc/antya/7/168